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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juanita Donnelly

February 23, 2022

5  out of  5 rating by Juanita Donnelly
"This agency provided us with fantastic service, when we needed it! Think run-away California homeowners insurance......they save us a ton of money! George & Juanita"
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J. Millines

July 17, 2021

5  out of  5 rating by J. Millines
"I've been with State Farm insurance for over 20 years and having Mr. Ken Williams as my insurance/financial agent has been an amazing relationship. From assisting with insurance coverage to financial advice. I've benefitted. I use to think 🤔paying for Whole Life Insurance was not smart. Well i was proven wrong when I was able to take a loan out against the policy and pay myself back. The team @ the Ken Williams- State Farm Agency are professional and most of all knowledgeable of the products they represent. Trust me I've shopped around and to have the same coverage and the responsiveness just did not compare. Thanks again for the coverage and the responsiveness. " Got to pay your Premium " With Gratitude, Mr. Jackie Millines"
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Lonnay Battle

June 22, 2021

5  out of  5 rating by Lonnay Battle
"Awesome customer service. I feel safe knowing I have the protection I need."
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Wanda Stiles

February 28, 2021

5  out of  5 rating by Wanda Stiles
"Ken Williams at Statefarm Insurance, awesome, honest and cheerful."
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Sarah S

December 8, 2020

1  out of  5 rating by Sarah S
"This past year has already been tough but I get it when it comes to providing something easy like proof of insurance the ball was dropped, not once, not twice, but three times this year. Bought a new vessel, here we are 8 months later after multiple emails and calls begging for insurance and come to find out. They sent a card but I guess that was fake because they’re showing it Never existed and was never submitted to dealer or dmv! DMV never received it so now it’s been difficult to renew my registration. I’m getting notices of no insurance from DMV. Spoke to customer service and they JUST NOW want me to fill out an application again to start all over again. She even showed that I have reached out many occasions on her log but what was done about it? Nothing. It’s just unacceptable. If you want no response from rep, late or non existent insurances with a fake insurance card I guess this is your place to go! Who knows how much money I can’t reconcile from this either. Not for me, I’ll be switching insurance carriers immediately."
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Keith Pedersen

August 12, 2020

5  out of  5 rating by Keith Pedersen
"Ken took over the office from Dave Nance several years ago and from the start there was no delay in service. More recently I had a question regarding an apparent DMV rule allowing significant discounts for people with no DUI's or tickets. I have never gotten a DUI and my last ticket was 1987. I messaged Ken and he messaged back for me to call the office. In short, I have three cars and a homeowners policy. Since we're all on Shelter-in-Place, Ms. Cassandra Ducre called me back from her home. , including Earthquake. Oh, my, she was simply wonderful. Not only did she update my file for the discounts but after we reviewed my total coverage she suggested an umbrella policy to lessen my exposure. That came with it's own discounts and all-in-all, my monthly bill will be less with much more total coverage."